Manages service operations by maintaining productivity, morale, and resources for the service department. He provides guidance and support for his staff. Additional duties include lease administration, equipment order administration, and remote networking and connectivity support for copiers and printers. John has been with SBM since 1974.

Stephanie spends her time managing the busy schedules of our service technicians. She also handles customer toner orders and general service department invoicing. Stephanie has been with SBM since 2015. She can be reached at extension 160.

If you have called in to our service department more than likely you have had the pleasure of speaking with Sara. She handles calls, enters service calls and Sharp toner orders. She also handles toner monitoring for our Managed Print Services. Sara has been with SBM since 2010.